Experience Transformation
Your next ‘next’ is just around the corner.

Jeannine brings four decades of technology experience including software development patents, global ServiceNow implementations, Big-4 consulting, and building her own practice. Her unique combination of deep technical expertise (PGMP, PMP, CBAP, BRMP, ITILv3, SSGB) and proven leadership transformation success allows her to understand both the technology and human dynamics of organizational change. She is a certified executive and leadership coach, and ECHO Listening practitioner and passionate lifelong learner and teacher. She is an AMPT Authroized Training Organization and can support your goals for awareness, credibility and mastery of a variety of critical topics.

The AI Navigator program transforms technologyprofessionals into confident leaders of AI transformation initiatives. While designed with a foundation for BRMP-certified professionals, it's valuable for anyone in leadership roles—project managers, business analysts, department heads, consultants, or technical professionals transitioning to leadership positions. If you need to guide teams through AI adoption or bridge the technology-business gap, this program is for you. FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

The Indispensable LeadershipFramework™ is designed as a cascading system that builds leadership excellence through consistent, intentional practice. This planner exists to equip AI-era technology leaders to become indispensable through intentional leadership.

Begin each quarter by completing the strategic planning section, identifying your key relationships, learning goals, and areas for leadership and personal development.

For your most challenging or highest-impact quarterly goal, you'll apply the WOOP method (Wish, Outcome, Obstacle, Plan). This research-backed framework combines positive visualization with realistic obstacle planning to significantly enhance goal achievement. Use this quarterly foundation to guide your monthly focus - each month should deepen one aspect of your quarterly goals while addressing specific AI readiness challenges.

For weekly execution, the magic happens in the daily 2-minute check-ins and end-of-week reflection cycles - these brief moments of intentionality compound into transformational leadership growth. Remember, becoming indispensable isn't about perfection; it's about consistent progress in building both technical expertise and human connections. Review your competency tracker quarterly, celebrate growth, and adjust your focus areas. Most importantly, use this framework and planner not as another task to complete, but as your guide to becoming the kind of leader people seek out, trust deeply, and follow confidently into an AI-driven future.

AI initiatives typically fail due to human adoption challenges, not technical issues. People resist change, feel anxious about AI replacing their roles, or don't understand how to integrate AI into their work. Nexterity's approach uses neuroscience-based change management, relationship-building strategies, and experience design to address the human side of AI transformation, ensuring sustainable adoption and business impact.FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

INTENTIONAL - Every action serves a purpose in building relationships and capabilities INTROSPECTION - Regular reflection drives authentic growth and self-awareness IMPROVEMENT - Continuous advancement of technical and interpersonal skills

We feel that consistent execution across these aspects create INDISPENSIBLE leaders in a turbulent world.

ECHO Listening™ identifies four listening styles: Connective (builds trust through empathy), Reflective (focuses on personal meaning), Analytical (emphasizes data accuracy), and Conceptual (explores innovative possibilities). In AI transformation, these human listening skills become your competitive advantage—providing emotional intelligence, cultural understanding, and adaptive responses that AI cannot replicate.

Access to the I3 Leadership Frameowork happens as part of Complete(tm) learning framework. This is a mastermind and intentional learning framework that includes a focused quarter/month/week planner, coaching and a defined training curriculum.

We currently offer three APMG-accredited certification pathways: Business Relationship Management Professional Certification, and Experience Management Foundations Certification. These globally recognized credentials validate your expertise and enhance your professional credibility in change management and business relationship fields. We will soon be adding: Neuroscience of Change Certification, Agile Change Agent and Coach Certification, Change Management Foundation. Check back for more on these!

The program includes four components: 1) Foundation Course (1.5 days) with 30-day coaching; 2) Practitioner Workshop (2 days) covering strategic AI navigation and partnership building; 3) Active Navigation Cohort (90 days) with weekly sessions for real-world application; 4) Optional APMG certification pathways. Total time commitment is approximately 4-6 months including ongoing community support.FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Yes, Nexterity offers comprehensive support for both corporate teams and individuals. Our services are designed to cater to the unique needs of each client type. For corporate teams, we provide customized training programs, team-building activities, and strategic consulting to enhance productivity and collaboration within the organization. For individuals, we offer personalized coaching sessions, professional development workshops, and career advancement resources tailored to each person's goals and aspirations. Our holistic approach ensures that both corporate teams and individuals receive the attention and tools they need to succeed and thrive.

Absolutely not. This program focuses on leadership, change management, and stakeholder engagement rather than technical implementation. You'll learn to navigate AI transformation challenges, manage organizational anxiety, build strategic partnerships, and create adoption roadmaps without needing technical AI expertise. We teach you to be the bridge between technology teams and business stakeholders.

Roughly extracted from Gary Chapmans work: https://amzn.to/4mphF1c

The Four Pillars of Leadership Experience Delivery include:

1. Words of Affirmation (Communication Excellence)

Building others through recognition, clear communication, and meaningful feedback

2. Acts of Service (Supportive Leadership)

Enabling team success through mentorship, removing obstacles, and providing resources

3. Quality Time (Relationship Investment)

Creating meaningful connections through presence, active listening, and shared experiences

4. Gifts (Value Creation)

Delivering tangible value through knowledge sharing, opportunities, and strategic insights

We teach specific techniques using neuroscience-based change management to transform fear into confidence. You'll learn anxiety management strategies, how to create psychological safety, develop clear value-driven roadmaps, and build partnership charters that make AI feel approachable and beneficial rather than threatening to your team members.

As part of her groundbreaking work, Dr. Gabriele Oettengen describes WOOP as: https://amzn.to/4pqDuAp

WOOP is a science-based mental strategy for achieving goals, developed by psychologists Gabriele Oettingen and Peter Gollwitzer.The acronym WOOP stands for Wish, Outcome, Obstacle, and Plan.By going through the four steps—identifying a meaningful goal, visualizing its best outcome, acknowledging potential obstacles, and forming a specific if-then plan to overcome them—people can increase motivation, overcome challenges, and achieve their goals more effectively in various aspects of life.

We leverage WOOP (mental contrasting) to give our clients the best prospects for lasting behavior change.

Beyond AI Navigator, we offer "Rise.Thrive.Arrive" for leaders navigating career transitions and building resilience, and "Read.Lead.Succeed," a learning mastermind for leaders who want to accelerate their growth through strategic reading. All programs follow our "Listen.Learn.Lead" philosophy, developing both technical competency and interpersonal leadership skills.

Participants receive 8 hours of one-on-one executive coaching, ECHO™ Listening assessment with personalized growth plans, high-value templates and tools, real-world scenario exploration, and access to monthly community meetings for case studies, problem-solving, and trend analysis. You're supported throughout your transformation journey, not just during the formal program.

Simply join www.bookclubs.com and navigate to: https://bookclubs.com/readleadsucceed/meetings - we will take it from there!

"SSG communication" most commonly refers to a neuroscientific model for effective communication developed by David Rock, which stands for Succinct, Specific, and Generous. This model aims to improve clarity, reduce misunderstandings, and make communication more efficient by encouraging speakers to be brief, use clear and detailed language, and consider the listener's perspective and context.

Here's a breakdown of the three components:

• Succinct: Get straight to the point by using the fewest words possible to convey your message. This requires consciously slowing down and thinking before speaking to deliver only essential information, which reduces the cognitive load on the listener.

• Specific: Use direct, explicit, and unambiguous words to paint a clear mental image for the listener. This ensures a shared understanding by providing concrete details and eliminating variables that could lead to misinterpretation.

• Generous: Be considerate of your audience's context and perspective. This involves constructing positive relationships through your messaging, which helps to build trust and understanding.

By applying the SSG model, individuals and organizations can foster more efficient, clearer, and more effective communication exchanges

Yes, and we highly recommend team participation. Group enrollment in the Active Navigation Cohort allows for collective problem-solving, shared language development, and coordinated implementation within your organization. Teams that learn together create stronger, more cohesive AI transformation strategies.

Most AI training focuses on technology; most change management training ignores AI-specific challenges. Nexterity uniquely combines relationship-centric approaches, neuroscience-based change methods, and experience design specifically for AI transformation. Plus, our APMG-accredited certifications provide globally recognized credentials that validate your expertise.

Beyond AI Navigator, we offer "Rise.Thrive.Arrive" for leaders navigating career transitions and building resilience, and "Read.Lead.Succeed," a learning mastermind for leaders who want to accelerate their growth through strategic reading. All programs follow our "Listen.Learn.Lead" philosophy, developing both technical competency and interpersonal leadership skills.

Our program includes comprehensive measurement frameworks covering adoption rates, stakeholder confidence levels, business outcome tracking, and sustainable change indicators. You'll learn to create AI experience measurement tools, document success stories, and demonstrate clear ROI through both quantitative business metrics and qualitative organizational improvements.

AI transformation leaders are in high demand as organizations struggle with implementation challenges. This program positions you as an "indispensable leader" who can successfully navigate complex change, build strategic partnerships, and drive sustainable AI adoption. Many participants advance to Chief AI Officer roles, transformation leadership positions, or become sought-after consultants.

If you're in any leadership role where you need to guide people through technology change, manage stakeholder relationships, or bridge business-technology gaps, this program will accelerate your impact. Contact Jeannine McConnell at jmcconnell@nexteritygroup.com for a consultation to discuss your specific situation, career goals, and how the AI Navigator program can transform your leadership effectiveness.